The six stages of digital transformation and practical steps to get started in your organisation
Abstract
Many of today’s most successful supply chains are ones that have executed a digitisation of information processes. Digital information unlocks game-changing experiences that we have recently grown accustomed to, such as two-day online delivery and order visibility. Digital transformation has quickly become a popular buzzword in supply chain management, a term that everyone understands as important for the future. Unfortunately, many struggle to get started with this concept, facing an immense resistance to change and a lack of leadership support. This paper compares and contrasts companies that are data-driven and those that are not, introduces the six stages of digital transformation and helps the reader to identify where their company currently is. It also provides a set of practical steps to get started in your organisation and discusses some roadblocks that you are likely to encounter. The paper will be especially impactful for those looking to drive digital change in their organisations by leading the effort to analyse, simplify and digitise legacy processes.
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Author's Biography
Justin Wilcox , CPIM is the Senior Manager of Materials Management at Cirrus Aircraft in Duluth, MN, with a focus on supply chain transformation, including the development of supply chain process tools and the transformation from push to pull systems. Prior to joining Cirrus, Justin worked at Oshkosh Corporation, where he helped to implement a global Plan for Every Part (PFEP) strategy. Justin has been active in ASCM since 2015 and achieved Certified in Planning and Inventory Management (CPIM) certification in 2017. He holds a Bachelor’s degree in operations and supply chain management from the University of Wisconsin–Eau Claire and a Master’s in operations management from the University of Arkansas. Justin is also the co-founder and co-host of ‘The Strongest Link Supply Chain Podcast’, dedicated to exploring supply chain concepts through current events, knowledgeable guests and humorous stories. Justin’s passion in supply chain is the intersection of physical and digital processes and fostering bottom-up transformation. He presented on digital transformation at the 2022 ASCM Connect Conference.
Marcus Bugni , CPIM, CASP holds a degree in operations and supply chain management and a certificate in information systems from the University of Wisconsin–Eau Claire. He is Certified in Planning and Inventory Management (CPIM) from the Association for Supply Chain Management and is a Certified Advanced Supply Chain Professional (CASP) from Skill Dynamics. Marcus works as a Supply Chain Analyst III at Andersen Corporation, where he has focused on developing and improving processes with a digital mindset and helping foster a digital culture. He is a co-host of ‘The Strongest Link Supply Chain Podcast’ and presented on the topic of digital transformation at the 2022 ASCM Connect Conference. Marcus believes the supply chain of the future is scientific, data-driven and people-oriented. The path to success involves educated, critical-thinking supply chain individuals and a digitally transformed supply chain. Much of his work has been as a change agent in the earlier stages of digital transformation: reducing the reliance on manual data manipulation, physical information, broken processes and ‘gut feeling’ decision making.
Citation
Wilcox, Justin and Bugni, Marcus (2023, December 1). The six stages of digital transformation and practical steps to get started in your organisation. In the Journal of Supply Chain Management, Logistics and Procurement, Volume 6, Issue 2. https://doi.org/10.69554/DWPJ1248.
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