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Practice paper

Upskilling/reskilling when implementing value-driven technology

Sneha Kumari
Journal of Supply Chain Management, Logistics and Procurement, 6 (2), 127-139 (2023)
https://doi.org/10.69554/BMRO6741

Abstract

Digital transformation is a journey that most companies will find themselves on and will be familiar with the churn that comes with it. This paper focuses on the importance of having upskilling/ reskilling as a centre of attention for companies in their process of digital transformation. Investing in technology alone cannot solve the myriad problems we have today in our businesses. Tech is a tool that will act as an enabler, but we need the employees, the people using that tech to also be transforming when they are on this journey. Upskilling is not just about learning new skills; we need to treat it as a culture shift and our readiness to manage this change. Through this paper, we would like to share the why and the how of upskilling and reskilling your employees to gain the most return on investment (ROI).

Keywords: upskilling; reskilling; digital transformation; change management

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Author's Biography

Sneha Kumari is a Six Sigma Green Belt certified professional with over 12 years’ experience leading quality supply chain operations driving continuous improvement at global organisations such as Honeywell, Schneider Electric, Crane and Amazon. Her breadth of experience in supply chain spans from strategic procurement to demand planning, inventory management, warehouse operations, logistics/reverse logistics, third-party logistics (3PL) management and sustainability functions. Sneha is a lean practitioner and has led multiple change management initiative across the companies she has worked with. She was recognised as one of the few Operations Women Leaders by McKinsey and Co. for her experience in the field of operations and was also recognised as Top 50 Women to Follow in enterprise resource planning (ERP) and Top 40 Women to Follow in manufacturing by Sourceday. She completed her MBA at the University of Pittsburgh and her Bachelor’s in electronics engineering in India. Having worked in multiple functions of supply chain, Sneha is very passionate about the power of supply chain in making a circular economy happen. She strongly advocates creating and enabling secondary markets and streams to bring our products back to our or any other industry’s supply chain.

Citation

Kumari, Sneha (2023, December 1). Upskilling/reskilling when implementing value-driven technology. In the Journal of Supply Chain Management, Logistics and Procurement, Volume 6, Issue 2. https://doi.org/10.69554/BMRO6741.

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cover image, Journal of Supply Chain Management, Logistics and Procurement
Journal of Supply Chain Management, Logistics and Procurement
Volume 6 / Issue 2
© Henry Stewart
Publications LLP

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