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Invite colleaguesFrom stress to success: Neuroscience-informed training for cyber security first responders
Abstract
This paper proposes a neuroscience-informed approach to training cyber security first responders for disaster preparedness. By incorporating insights from neuroscience research, organisations can develop training strategies that promote stress resilience and enhance decision-making under pressure. The training programmes and techniques proposed herein are not exclusive to a certain personnel role within the response team but are generalisable to all within an organisation facing stressors from large scale disasters requiring timely emergency response. As each organisation has its own particular response team protocols for various types of cyber security emergencies, the authors have suggested approaches to training, particularly as it relates to stress resilience, that are more easily scalable, generalisable and adaptable.
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Author's Biography
Carol Barkes is a neuroscience-based conflict and communication thought leader, best-selling author, sought after keynote speaker and consultant with a wide variety of results producing experience. Carol is also an adjunct professor at several universities and has provided training, consultation, facilitation, coaching and mediation for many of the world’s most notable organisations such as Amazon, the U.S. Air Force, HP, Micron and has spoken at the United Nations. She has been described by Fox News TV as ‘the TOP Neuroscience and Conflict Resolution expert in the United States’ and has been featured as a media spokesperson on a multitude of outlets including NBC, CNN, ABC, CBS, the Wall Street Journal, USA Today, iHeart Radio, and PBS. She holds degrees in Fire Science, Global Leadership and Influence, Conflict Management and Negotiation and has a certificate from MIT in Neuroscience and Leadership with a PhD in Peak Performance Psychology with an emphasis in Neuroscience Based Communication in progress. In careers gone by, she was also a professional firefighter in the San Francisco Bay Area. When she is not off speaking and teaching neuroscience to improve communication and teams around the world, Carol enjoys spending time with her family and friends, scuba diving, hiking, cooking and laughing.
Colby Jones holds an LL.M. in Dispute Resolution from Pepperdine University’s Straus Institute for Dispute Resolution. As a litigation attorney and conflict resolution specialist, Colby currently serves as chairperson of the Dispute Resolution Section of the Idaho State Bar. He is a mediator and is listed on the Idaho Supreme Court roster of custody mediators. Colby is a Tedx speaker on the subject of inclusiveness. He previously co-authored for the Idaho legal journal, The Advocate. Before seeking a career in law and alternative dispute resolution, Colby was an adjunct instructor for the College of Southern Idaho and Great Basin College. He and his family moved to several continents, where he divided his time between teaching at universities and participating in volunteer activities. He is now committed to advancing dispute resolution for individuals and organisations.