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Practice paper

How end-to-end data collaboration optimises value creation in supply chains

Ilse Henne
Journal of Supply Chain Management, Logistics and Procurement, 6 (1), 14-25 (2023)
https://doi.org/10.69554/GUVY2627

Abstract

Whether it is a pandemic, war or inflation, our time is characterised by mounting crises. Various events in recent years have shown just how pervasive their impact is on global supply chains. This has led to a clear shift in priorities. Whereas supply chain management was primarily a cost issue in the past, today companies are focusing strongly on resilience and supply chain security. Because it is clear: the complexity of the framework conditions for global supply chains will not disappear. In this context, digitalisation and data collaboration offer the potential to break down existing silos in supply chain management and design a networked, overarching optimum that strengthens companies’ resilience, improves supply security and increases profitability. This paper shows the opportunities that end-to-end data collaborations in supply chains offer for value creation. The author explains how the largest mill-independent materials distributor and service provider in the Western world, thyssenkrupp Materials Services, is using its expertise in materials distribution to create digital services for greater transparency in the supply chain. The focus is on developments such as the forward sensing digital platform and the potential of data use and exchange for managing the dynamic processes of supply chains such as the bullwhip effect. In addition to practical use cases, the author also shares the role customer orientation plays, the impact digital tools can have on the use of materials and the lessons they have learned from dealing with supply chain data.

Keywords: end-to-end data collaboration; digital supply chains; supply chain networks

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Author's Biography

Ilse Henne is Chief Transformation Officer (CTO) and Executive Board member of thyssenkrupp Materials Services. As an internationally experienced manager in materials distribution and supply chain solutions, she is shaping the transformation of the business along the ‘materials as a service’ strategy, which links the supply of raw materials and materials with supply chain services. Ilse began her career at thyssenkrupp in 1999 at thyssenkrupp Christon in Belgium as Sales Manager before becoming Managing Director in 2002. From 2012 to 2016 she headed the Materials Western Europe/Asia Pacific operating unit as CEO. From 2016 Ilse headed the German materials distribution business as CEO of thyssenkrupp Schulte and CEO of the Materials Germany operating unit. In addition, from July 2018 she again took on the position as CEO of the Materials Western Europe/Asia Pacific operating unit. In her current position as CTO of thyssenkrupp Materials Services she is responsible for the operating units Materials Processing & Services North America, Materials Processing Europe and Aerospace, as well as the Digital Services business area.

Citation

Henne, Ilse (2023, September 1). How end-to-end data collaboration optimises value creation in supply chains. In the Journal of Supply Chain Management, Logistics and Procurement, Volume 6, Issue 1. https://doi.org/10.69554/GUVY2627.

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cover image, Journal of Supply Chain Management, Logistics and Procurement
Journal of Supply Chain Management, Logistics and Procurement
Volume 6 / Issue 1
© Henry Stewart
Publications LLP

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