Educating patients on value-based health care to improve clinical outcomes

Abstract

Patient education and health literacy are essential components of the effort to improve a patient’s health and assist them with meeting their medical goals of improved health and wellness. This paper provides actionable recommendations on educating patients on how value-based health care improves clinical outcomes. The qualitative exploratory case study outlined healthcare professionals’ experiences, perceptions and opinions regarding educating their patients about the value-based healthcare system. Fifteen healthcare professionals currently or previously providing patient care in the United States shared multiple perspectives on educating patients about value-based health care. Two recurring themes identified were (a) reimbursement is based on patient outcomes and (b) patient education and comprehension. Patient education allows healthcare professionals to collaborate with patients to improve their health. Gaps in the literature exist on whether or how healthcare professionals educate patients on value-based health care. The findings and recommendations from this study could raise consciousness about the clinical and business benefits of educating patients on value-based health care. Educating patients on this topic presents opportunities to engage patients as partners in promoting compliance and positive clinical outcomes.