Supply chain transformation at UScellular

Author's Biography

Amy Augustine has held various roles within supply chain and has worked at UScellular more than ten years. Currently, she is the Senior Director Network Supply Chain. She is responsible for supporting network infrastructure programmes, including procurement, material delivery, distribution, inventory planning, forward kitting logistics and warehouse management. Amy is also responsible for supporting small cell deployments, including lease agreements and material logistics. Her previous roles at UScellular include Director of Business Strategy and leader of the Reverse Logistics team. Earlier in her career, Amy spent ten years in the consulting industry working for KPMG, BearingPoint and the Revere Group. Amy earned her BSc from Miami University (Oxford, Ohio) with a major in engineering management with a specialty in manufacturing engineering, earned an MBA in operations management and international business from Loyola University in Chicago, and holds a CSCP certification from the Association of Supply Chain Management (ASCM). Amy is a demonstrated leader and project lead, obtaining multiple internal awards at UScellular, and is also a published author in the Journal of Supply Chain Management, Logistics and Procurement. She was recently awarded the ASCM Award of Excellence – Supply Chain Leader 2022 and has been featured on multiple panels, presentations and podcasts on supply chain topics. Amy is currently a member of the Board of Directors for ASCM.

Lucille Docter is an experienced supply chain leader who is passionate about collaborating with teams, developing and executing strategies and improving processes. She is currently the Senior Manager for the Network Supply Chain Planning at UScellular and oversees the demand, supply and inventory planning for network equipment across the company’s footprint. She is also responsible for developing, designing and implementing rigorous processes across different teams within UScellular. Lucille has worked across multiple supply chain disciplines in both large and small companies over the past 14 years. She began her career in global supply chain and was responsible for the global import and export operations for Vital Materials Ltd. She also worked for Menlo Worldwide Logistics (now XPO) and held various roles in warehousing, transportation, safety and compliance and continuous improvement. Lucille earned her bachelor’s in communications from the Polytechnic University of the Philippines and MBA from the Northern Illinois University.

Edna Roberts has been part of UScellular for over three years; she started on the Device Reverse Logistics team and then moved to the Network Supply Chain team. She is currently the Inventory Manager for Network Logistics responsible for material deliveries, last mile delivery troubleshooting and material issues resolution. Her team is a critical player in helping Engineering with their network deployments. Edna has spent most of her career managing warehouse operations and logistics, focusing on the wireless industry. She previously worked for Hewlett Packard, Brightstar Corp. and Sprint. Throughout her career she has implemented unique strategies that optimise business operations targeting effectiveness. Edna earned her BSc from University of Valle de Mexico with a major in public accounting and finance and a BSc from Walden University with a major in business administration. She is an active board member of Woman In Action – Associate Recourse Group at UScellular.

Ryan Poirier is an accomplished supply chain leader possessing roughly 20 years of results-oriented experience and leadership with both established and high-growth organisations. He is the Manager of Network Logistics at Uscellular — a highly analytical leader who places an emphasis on building a motivated and effective team with key focus on process improvements and creating efficiencies. Prior to his time with Uscellular, Ryan oversaw the order management, demand planning and customer service teams with Beam Suntory. He earned his bachelor’s degree in economics and political science from the University of Arizona.

Erin Waitz is a relations expert with almost 20 years’ experience working with key representatives from municipalities throughout the country in order to bridge the gap between public and private entities. She is an analytical professional with a proven track record of developing policies and driving resolution in various situations. As the Network Zoning and Build Compliance Manager for UScellular, Erin leverages her strong communication skills to foster collaboration between key stakeholders in the achievement of programme goals. In her day-to-day activities as a member of the Network Supply Chain team, she focuses on supporting engineering network initiatives. Previously, Erin held positions at the City of Chicago, Back of the Yards Neighborhood Council and Mobilitie. She earned her BSc from the University of Iowa with a major in political science and a master’s in public administration from Roosevelt University with a concentration in government management and public policy.