Breaking the reactionary cycle by investing in supply chain resilience

Author's Biography

Ben Aylor is a core member of Boston Consulting Group’s Health Care and Operations practice areas and the global co-lead of BCG’s Operations Resilience topic. He is also BCG’s global topic leader on network strategy for pharmaceutical manufacturing and has extensive experience with both strategy and operations projects across industries, including corporate strategy, manufacturing network designs, enterprise and operations transformations, make/buy analyses and sourcing strategies. Ben’s current focus is on helping clients build their capabilities in new areas such as digital supply chain and resilience, and meet the challenges of major change efforts including post-merger integrations and broad transformations. Before joining the company, Ben worked at Arthur Andersen Business Consulting.

Dustin Burke is the Global Co-Leader of Boston Consulting Group’s Manufacturing and Supply Chain topic, part of BCG’s Operations practice. He is the Global Leader of Supply Chain AI, BCG’s digital supply chain accelerator, which includes data scientists, designers, technology experts and application developers. Dustin’s client work focuses on end-to-end supply chain transformations, digital supply chain, post-merger integration and distribution and logistics strategies for consumer and industrial goods companies. He also advises carriers, infrastructure providers and principal investors active in supply chain and logistics across transportation modes on operational and strategy topics. Dustin has written on advanced analytics and big data in supply chain and logistics, the impact of changing trade regimes on manufacturers in a range of industries, global trade flows, shifts in relevance for US ports and the growth agenda for freight railroads, among other topics. He is a TED presenter and has spoken at CSCMP among other conferences. Before joining BCG, Dustin held positions at MGM Resorts and Citigroup.

Jeremy Kay leads Boston Consulting Group’s Operations practice in the Great Lakes area and co-leads the operational resilience work globally. He has more than two decades of hands-on operations experience, specialising in supply chain, procurement and cost excellence topics. Jeremy has particular expertise in direct materials procurement within industrial goods. Throughout his career, Jeremy has helped his clients identify, design and/or execute programmes that created more than US$6bn of value. Jeremy primarily serves manufacturing clients across several industries, focusing on industrial goods and automotive. He has also led large-scale cost transformation and supply management strategy cases in the aerospace, defence, consumer goods and energy industries. Before consulting, Jeremy held positions as Purchasing Manager at Navistar, Commodity Manager at TRW Automotive and Commodity Manager at Federal-Mogul. He is a Certified Professional in Supply Management and member of the Institute for Supply Management.