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Lessons learned from 11th September, 2001 (9/11): A comparison of aviation security and health crisis response
Journal of Airport Management,
17
(2),
149-160
(2023)
Abstract
The terrorist attacks of 11th September, 2001 (9/11) triggered significant changes in the way aviation security is implemented all over the world. Despite many lessons learned in the industry, the response to the COVID-19 pandemic has been the same as those prompted by 9/11 — the imposition of prescribed, disproportionate to risk, one-size-fits-all measures with adverse impacts on operations. Taking the learning from a major world crisis such as 9/11 has shown how an intelligence-driven, risk-based, outcome-focused regulatory model enables the industry to determine how a known threat informed by intelligence might manifest in terms of likelihood and consequence that is unique to every airport. Together, ACI and Arup have identified the top ten lessons learnt from the security experience that can be directly applied to manage health risks in aviation. The paper explores the lessons learned for airports (recommendations 1–5) before identifying those learned for regulators (recommendations 6–10).
Keywords: security; health; airports; regulators; risk-based
The full article is available to subscribers to the journal.
Author's Biography
Nathalie Herbelles is Senior Director of Security and Facilitation at Airports Council International (ACI), based in Montreal, Canada. In her role, she is ACI's point of contact for global airport security and facilitation issues, representing the world's airports and helping to deliver the association's priorities. Prior to this role, Nathalie helped coordinate the airline industry's security and facilitation positions at the International Air Transport Association (IATA), at global level in Montreal and then for the Asia-Pacific region, based in Singapore. She has also worked for the Association of European Airlines, Air France, the European Commission and Spanish Airport Authority (AENA). A French national, Nathalie has a legal background and holds a Master's degree in Air Transport Law and Management from Aix-Marseille University in France.
Alicia Lawrence is a senior planner in Arup's London-based advisory team, specialising in aviation and security. Since joining Arup, Alicia has worked on several airport master planning projects, including terminals and transport hubs, CAST terminal simulations for passenger flow assessments and airport operator due diligence for both existing and proposed expansion plans, bringing together key design and security principles. Alicia has an academic background in civil engineering and spatial planning along with several years' experience as a project manager, providing her with an in-depth understanding of the complexities of design from the construction phase through to operation. Alicia has combined her knowledge of building structures, spatial orientation and aviation security principles to create innovative solutions for airports and other major infrastructure projects while ensuring key stakeholders are at the heart of each stage of the process.
