Share these talks and lectures with your colleagues
Invite colleaguesPractice paper
Achieving a return on investment from airport technology projects
Journal of Airport Management,
16
(4),
327-337
(2022)
Abstract
Following a series of global events completely outside of its control, the aviation industry has started to look once again to the future. The focus can now turn from crisis management towards investing in the future of the infrastructure, the technology and the way that services are delivered to passengers and stakeholders. Recovery must, however, be achieved within the constraints of industry best practice in sustainability, new technologies and, of course, available financial resources. Never before has the importance of achieving a demonstrable return on investment (ROI) been placed on every airport development project, irrespective of scale. This paper provides an overview of how ROI can be built into airport projects, how it can be achieved and how it can be measured. The paper also highlights the importance of ROI as a corporate strategy that is reflected through every aspect of airport development and operation.
Keywords: investment; corporate strategy; technology; sustainability; business case; return on investment
The full article is available to subscribers to the journal.
Author's Biography
Alan Mccartney is a seasoned professional with experience in ICT systems spanning some 50 years. He is a hands-on practitioner with significant capability in a wide range of operational and business systems in the international aviation industry. His breadth of experience extends from business analysis and ICT master planning to delivery, safety and systems assurance, project and risk management. Known for his ability as a problem solver, Alan, throughout his career, has demonstrated an ability to assess a situation, establish the success criteria and then to develop practical and often innovative solutions to solve challenges.
