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Abstract
COVID-19 has brought forward unprecedented challenges for healthcare systems worldwide. As healthcare moves into a state of COVID-19 recovery, we must reflect on lessons learned from the COVID-19 pandemic to create a more resilient future. One of the most critical outcomes this pandemic has highlighted, is the role of digital technology and digital health in transforming health care services. We suggest that by focusing on people, processes and technologies, healthcare systems can not only recover from the impact of COVID-19, but also transform healthcare from the traditional disease management system of today into the post pandemic health system of tomorrow, one that is modernised to align with the needs of the populations that health systems serve. Currently, health care systems are predominantly transactional, delivering care focused on disease management to restore health and/or manage acute health conditions. A digital health ecosystem offers a strategy to realise the full health potential of every human everywhere, from the smallest village to the most complex health care environments in health systems. Digital health ecosystems identify and track progress towards health goals, tracking outcomes and health risks at the individual and population level, which informs care approaches that are personalised to people and populations and are focused on mitigating risks in order to support and sustain health and wellness. The sustainability of healthcare systems and the health of global populations will be influenced by the rate of adoption and scalability of digital health. This paper will examine digital health transformation as a strategy to overcome the challenges health systems are facing and to advance the sustainability of health systems globally.
The full article is available to subscribers to the journal.
Author's Biography
Harold Wolf Harold (Hal) Wolf III is the President and CEO of the Healthcare Information and Management Systems Society (HIMSS), a mission-driven non-profit global adviser and thought leader supporting the reform of the global health ecosystem through the power of information and technology. With a membership of 80,000 around the world, HIMSS serves the global health communities with focused operations across North America, Europe, United Kingdom, the Middle East and Asia Pacific. Wolf is respected internationally as a healthcare and informatics leader, with areas of expertise in m-health, product development, integrated care models, marketing, distribution, information technology and large-scale innovation implementation. Before joining HIMSS, Wolf served at The Chartis Group as Director; Practice Leader of Information and Digital Health Strategy. Prior to The Chartis Group, he served as the Senior Vice President and Chief Operating Officer of The Permanente Federation, representing more than 16,000 physicians. Wolf also held executive positions at MTV Networks, Time Warner, and served as a Senior Advisor to McKinsey & Co.
Anne W. Snowdon Dr. Anne Snowdon is a Professor of Strategy and Entrepreneurship at the Odette School of Business, University of Windsor. This research builds on a well established program me of research focused on healthcare supply chain, and health system innovation to achieve sustainability, economic value and productivity by providing support for innovators and entrepreneurs to successfully bring their discoveries to the Canadian, U.S. and world markets. Currently, Dr. Snowdon is the Vice Chair of the Board of the Directors for Alberta Innovates, and member of the Health Futures Council of Arizona State University (ASU), and the Chief Scientific Research Officer for HIMSS. She is an Adjunct Faculty at the Department of Computer Science at the University of Windsor, the School of Nursing at Dalhousie University and the Centre for Innovative Medical Technology (CIMT), at the University of Southern Denmark. Dr. Snowdon has published more than 150 research articles, papers and cases, has received over US $22 million in research funding, holds patents and has commercialised a highly successful booster seat product for children traveling in vehicles and is a Fulbright Scholar. She holds a PhD in Nursing from the University of Michigan, an MSc from McGill University, and BScN from Western University. Professor of Strategy and Entrepreneurship, Odette School of Business, University of Windsor, Windsor, Ontario Canada.
Citation
Wolf, Harold and Snowdon, Anne W. (2022, June 1). People, process and technology: A model for digital transformation of healthcare. In the Management in Healthcare: A Peer-Reviewed Journal, Volume 6, Issue 4. https://doi.org/10.69554/EBXC1495.Publications LLP