Share these talks and lectures with your colleaguesInvite colleagues
Trust, flexibility and technology: The keys to creating a more mature workplace
Priorities and behaviours in the workplace have been transformed by the COVID-19 pandemic — and business leaders are having to steer their employees through the new world of hybrid working without a roadmap. It is too soon for best practice to be established, and each organisation must discover its own way to succeed. Following the dramatic move to home working forced by the crisis, however, old assumptions and habits have been cast aside. Companies have learned to trust their staff to work hard while out of sight — and employees have enjoyed the responsibility. Bosses are being urged to manage with more empathy, designing work around employee-driven flexibility and better collaboration. So as the workplace continues to adjust, how do workplace leaders continue to respond advantageously to the changed demands of their staff and the evolved requirements of their organisations? Hybrid working, combining remote and in-office activities, can bring benefits in terms of staff well-being, talent retention and — as lockdown working proved — productivity. It also offers potential for reductions in corporate real estate costs and for the more effective utilisation of valuable space. This paper outlines why trust, flexibility and technology are the keys to creating a more mature and democratised workplace, and how business leaders can design their space for a more profitable and productive future.
The full article is available to institutions that have subscribed to the journal.
Luis De Souza has, in the last 20 years, seen the company he founded, NFS Technology, rise to become a leading international software and services business with offices around the world. NFS provide technology across a range of industries and are at the forefront of developments in the rapidly evolving world of workplace technology. Luis leads an international team picked for their expertise, innovative thinking and customer service ability. In the last two years, Luis has been bringing his entrepreneurial and technological skills to bear on significant projects for clients and prospects, helping them to understand and implement the business solutions provided by NFS and strategic partners. An influential thought leader, he hosts regular webinars and podcasts with industry figures, analysing corporate trends and outlining strategies for workplace leaders seeking to build on the recent developments in hybrid working and peoplecentric workspace design. Prior to founding NFS, Luis held senior management positions at Ford, IT, and McKinsey Consulting. With a background in engineering, management and an MBA from the London Business School, he has at his disposal extensive business expertise across many industries, including best practice in creating and implementing technology in the facilities, venues and hospitality markets.