Exploring African Americans’ perceptions of electronic personal health records
Abstract
Statistics from the Centers for Disease Control and Prevention show that African Americans experience a higher death rate due to chronic diseases compared with White Americans. The purpose of this qualitative, exploratory, single-case study was to explore how African Americans perceive electronic personal health records (ePHRs) and thereby improve the ePHR adoption rate. Fifteen participants were selected for this study through purposive criterion and snowball sampling. Semi-structured interviews were used to collect data from two groups of participants. The first group comprised people who worked in the healthcare industry, and the second, people who worked outside the healthcare industry. NVivo 12 Plus was used to analyse the data and formulate the themes for this study. A majority of the participants were concerned about the security of ePHRs. Participants indicated that ease of use was important. Finally, some participants believed that they did not need to use ePHRs. The study may help healthcare management professionals address the problem of low ePHR adoption rates among African Americans in the United States and improve the security of ePHRs.
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Author's Biography
Tamara D. Sanders earned a bachelor of science (BS) in computer science from Tennessee State University, followed by a masters of science in information systems (MIS) and doctor of management (DM) in organisational leadership from the University of Phoenix. Her professional background consists of extensive experience in government healthcare programmes. She has worked in various capacities within Part B Medicare, Medicare Advantage and Medicaid programmes. She has worked as a claims examiner, exception resolution specialist and recovery analyst at a Part B carrier. She currently works as a business analyst at a Medicaid-managed care organisation. Prior to her promotion to business analyst, she worked as a compliance analyst and project analyst. Her research interests are health information system management, health informatics and health information technology.
Citation
Sanders, Tamara D. (2021, December 1). Exploring African Americans’ perceptions of electronic personal health records. In the Management in Healthcare: A Peer-Reviewed Journal, Volume 6, Issue 2. https://doi.org/10.69554/TQYR8734.
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