India’s transforming post-pandemic workplace : The emerging role of the hybrid work model

Abstract

This paper discusses the dynamic transformations taking place in the workplace sphere and the inevitable rise of a new workplace model — a combination of in-office work and work-fromhome as well as near-home. The years 2020 and 2021 saw many companies transitioning to a remote work culture during the COVID-19 pandemic, but now organisations are reconsidering their office strategies for the future. In the post-pandemic era, corporates are looking for an innovative solution that would help them seamlessly combine office work efficiency with the safety and convenience of their resilient workforce. The paper aims to put the spotlight on the factors that have the paved the way for a hybrid approach to work and the implications of this structure on Indian commercial real estate. Developments in technologies and consumer behaviour have led many companies across the globe to gravitate towards an entirely new way of working, because workplaces have evolved from a destination where people work to a vibrant space that fosters collaboration, talent and engagement. Employees are in favour of the flexibility they experienced while working remotely for a year and a half and organisations need to take this very important need into account or risk losing valuable talent to competition.