Going digital in logistics: Cultivating a culture and roadmap for digital success
Abstract
Companies are increasingly tasked with taking their logistics operations into a new increasingly digitised world. This paper follows a cultural evolution that supported a parallel digital transformation of Gerdau North America Logistics. In 2018, Gerdau North America Logistics had few digital tools at its disposal, information was classified as hearsay and firefighting business issues was a daily occurrence. Addressing a lack of tools took Gerdau Logistics through a journey of digital evolution, which would improve trust in information, improve employee engagement, establish internal partnerships and ultimately change the way Gerdau conducted business. Readers will most likely find parallels to their own logistics and supply chain processes and hopefully glean opportunities worth pursuing at their own organisations.
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Author's Biography
Mike Jones is currently the Director of Logistics for Gerdau Long Steel North America. Prior to his position in logistics, Mike served in various roles in human resources including leading compensation administration, executive and equity compensation, performance management, change management and global mobility. As the leader of logistics, Mike’s responsibilities are primarily focused on the efficient and cost-effective material management and delivery of finished steel products to customers. Key areas of concern include effective warehousing, loading throughput, carrier and rail capacity securement and over-the-road freight costs to provide high levels of customer service.
Citation
Jones, Mike (2021, December 1). Going digital in logistics: Cultivating a culture and roadmap for digital success. In the Journal of Supply Chain Management, Logistics and Procurement, Volume 4, Issue 2. https://doi.org/10.69554/GMVZ6711.
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