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Investigating strategic local placement for an offsite baggage drop facility: The case for Melbourne
Journal of Airport Management,
15
(4),
390-407
(2021)
Abstract
Airports by nature are limited in size and capacity which largely has an effect on how they expand to continue meeting the future increasing traffic volume. Decentralisation techniques implemented in airport design present an effective solution that alleviates airport congestion issues which introduces the concept of offsite baggage drop facilities. While conceptually promising, it requires active development and investment to allow this to act as a mainstream solution to capacity restrictions. This study explores the sentiment of passengers residing within Victoria to determine locations in which an offsite baggage drop service could be established for Melbourne Tullamarine Airport. The aim of this study is to identify the suburbs based on postcodes collected from surveys of respondents travelling to Melbourne Tullamarine Airport. Additional characteristics associated with positive sentiment responses to offsite bag drop facilities identified that passengers originating from the City of Melbourne spending around AU$ 20 on transit and travelling no more than 20 minutes represented a 93 per cent rate of adoption. Due to sampling restrictions, the data collected was limited and implies by continuing the process of investigation by approaching a larger population, the findings in this research can be further validated. The proposed method is transferable to any airports or cities.
Keywords: offsite baggage drop; airport; passenger survey; remote check-in
The full article is available to subscribers to the journal.
Author's Biography
Chao Zhang completed his degree in Bachelor of Applied Science (Aviation) at RMIT University, School of Engineering, Aerospace Engineering and Aviation in 2019. He is currently working as a Student Officer at RMIT University in Melbourne, Australia.
Luojia Li completed his degree in Bachelor of Applied Science (Aviation) at RMIT University, School of Engineering, Aerospace Engineering and Aviation in 2019. He is currently pursuing Master of Science (Aviation) at RMIT University in Melbourne, Australia.
Wesley Young completed his degree in Bachelor of Applied Science (Aviation) at RMIT University, School of Engineering, Aerospace Engineering and Aviation in 2019. He is currently working as an Airline Service Agent at Swissport Pty Ltd, in Australia.
Busyairah Syd Ali completed her PhD in Air Traffic Management (ATM), at the Centre for Transport Studies, Imperial College London, United Kingdom. Dr Busyairah has investigated the limitations of radar that led to aircraft incidents and has developed a safety assessment framework for Automatic Dependent Surveillance-Broadcast (ADS-B) and assessed its impact on ATM operations. She has an outstanding expertise (more than 18 years in aviation) gained through studies in ATM as well as her work experience as Operations and Maintenance Engineer for Air Traffic Control Systems (ATCS) with the Department of Civil Aviation Malaysia and, throughout the course of her PhD, exposure to the operations of NATS UK, Avinor Norway, EUROCONTROL and EasyJet. She joined the academia in 2009 as a Senior Lecturer at the University of Malaya in Malaysia. In 2015, she was appointed as a Consultant by the Ministry of Transport Malaysia for the Department of Civil Aviation Malaysia particularly for aircraft surveillance systems and represented the country at International Civil Aviation Organization (ICAO) meetings on surveillance systems for Air Traffic Control (ATC). In 2018, she joined RMIT University in Melbourne as a Senior Lecturer in Aviation. Currently, she is an educator at Monash University, Malaysia.
