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The evolving role of the ‘collecting model’ in the payment service provider market
Journal of Payments Strategy & Systems,
15
(3),
250-259
(2021)
Abstract
Many payment service providers (PSPs) are investing in the extension of their value chain by adopting the so-called ‘collecting model’. In contrast to conventional e-commerce PSPs, collecting PSPs, simplify payment processes for their clients, in addition to optimising merchant processes in general. Using the Dutch-based Adyen as a case illustration, this paper gauges the longer-term prospects of this service model. The study concludes that the collecting model will command a larger market share going forward, although it is better suited to some sectors rather than others.
Keywords: collecting PSP; collecting model; payment service providers; digital payments; e-commerce payments; mobile payments; Adyen
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Author's Biography
Niklas Bartelt is an external lecturer at EBS University of Business & Law and senior adviser to DZ Bank AG. Prior to this, he was the founder and managing director of paydirekt. He has also served as the managing director responsible for transaction banking product management at DZ Bank AG. He started his career at Bain & Company, where he advised banks and private equity firms as a Senior Project Manager. Niklas has studied at WHU, EM Lyon, Cranfield University and the University of Michigan, Ann Arbor. He has a Diplom-Kaufmann (MBA equivalent) and a doctorate in business administration from WHU.
Ulrich Hommel is Full Professor of Finance at EBS University of Business & Law, where he also heads the Chair of Corporate Finance & Higher Education Finance. Ulrich holds a PhD in economics from the University of Michigan, Ann Arbor, and a Dr. habil in business administration from the WHU. His research interests include risk management, real option valuation, venture financing and corporate restructuring. Ulrich sits on a number of business school boards and is founding partner of XOLAS, a partnership consultancy advising business schools and universities.
