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The human variable: Designing a security strategy for a future in flux
Cyber Security: A Peer-Reviewed Journal,
5
(1),
6-12
(2021)
Abstract
The hybrid workforce is no longer a concept, it is a reality. But as employees embrace new working environments and flow in and out of the office, this hybrid approach poses a unique challenge for security leaders. This paper explores how organisations will need to create a security strategy rooted in the variability of the hybrid workforce — one that meets employees where they are and helps them learn the role they play in securing this new model. This strategy is rooted in three key principles: adopt a zero-trust approach, personalise data protection and bolster hands-on, robust training. Readers can expect to learn what it really takes to put this approach into practice — and what threats and roadblocks they should anticipate along the way.
Keywords: hybrid workforce; security strategy; zero-trust approach; data protection; security training
The full article is available to subscribers to the journal.
Author's Biography
Gary Sorrentino currently serves as global deputy CIO for Zoom Video Communications. A former managing director for J. P. Morgan Asset & Wealth Management, Gary was the global head of client cyber awareness and education. For over 12 years, Gary was the chief technology officer for J. P. Morgan AWM’s global technology infrastructure initiatives, where he managed its data privacy programme and was responsible for infrastructure, application and end user technology production support. In 2014, he assumed a new role as the lead for its cyber security efforts and developed a company-wide ‘protect the client’ cyber programme designed to raise cyber security awareness among employees and clients. With almost 40 years’ experience in information technology, Gary has served in various other IT leadership positions in firms across the financial services industry. Prior to joining J. P. Morgan in 2005, Gary was head of global infrastructure and head of technology efficiencies at Citi Private Bank, where he was responsible for global infrastructure support and strategic technology initiatives. Other roles he has held include global technology CFO at Credit Suisse and North America IT controller at UBS.
