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Practice paper

Using data to optimise the EHRs and performance

Steve Morgan and L. Speaker
Management in Healthcare: A Peer-Reviewed Journal, 4 (4), 350-359 (2020)
https://doi.org/10.69554/CYPR5979

Abstract

The use of data to improve the efficiency and the utilisation of the electronic health record has become an increasingly important topic in informatics. This paper looks briefly at why it is important to focus on the development of metrics and key indicators for provider and clinician utilisation and efficiency within the electronic health record. With the use of this data workflows can be developed within the electronic health record to decrease variation and provide a more efficient and value-driven approach to provide healthcare delivery. Workflow improvement and standardisation can also lead to improved clinical and financial performance.

Keywords: provider burnout; EHR metrics; clinical decision support; reduced variation; optimisation

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Author's Biography

Steve Morgan is a Senior Vice President and Chief Medical Information Officer for Carilion Clinic. He is responsible for clinical informatics and data analytics for the health system. Dr Morgan helped to lead the systems implementation of an enterprise-wide electronic medical records (EMR) and the development of an enterprise data warehouse and data governance programmes. He also co-leads Carilion’s telehealth programme. A board-certified physician in family medicine, Dr Morgan graduated with a BS in biology and chemistry from The Virginia Military Institute and earned his medical degree from the University of Virginia School of Medicine. He completed his residency in Family Medicine at Roanoke Memorial Hospital. Dr Morgan still sees patients and is an assistant professor at the Virginia Tech Carilion School of Medicine.

L. Speaker is the Associate Chief Medical Information Officer at Carilion Clinic and serves as an assistant professor with the Virginia Tech Carilion School of Medicine Family Medicine Residency Program. He earned dual undergraduate degrees in Computer Engineering and Electrical Engineering from West Virginia University (WVU). He also holds a Master’s degree in Community Health Education from WVU. Dr Speaker received his medical degree from West Virginia University in 2001 and completed a residency in Family Medicine with Carilion Clinic. After his residency, he completed a fellowship in medical informatics and is currently board certified in both Family Medicine and Clinical Informatics. Dr. Speaker has spoken nationally on pay for performance, data reporting and integration of electronic medical records (EMR), as well as large-scale data conversion of medical databases and system-based data-driven quality initiatives.

Citation

Morgan, Steve and Speaker, L. (2020, June 1). Using data to optimise the EHRs and performance. In the Management in Healthcare: A Peer-Reviewed Journal, Volume 4, Issue 4. https://doi.org/10.69554/CYPR5979.

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cover image, Management in Healthcare: A Peer-Reviewed Journal
Management in Healthcare: A Peer-Reviewed Journal
Volume 4 / Issue 4
© Henry Stewart
Publications LLP

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