The rise of SaaS ERP solutions
Abstract
This paper analyses how healthcare organisations must change as obsolete traditional ERP (enterprise resource planning) systems are replaced by cloud-based SaaS (software-as-a-service) technology. The adoption of a SaaS system will significantly impact how health organisations evaluate and select ERP providers from a cost and security perspective, as well as manage the relationship with their chosen vendor. It will also allow organisations to approach changes in business processes in a more agile way. The paper discusses how the fundamental changes will best prepare organisations for successful implementations and allow them to obtain sustainable long-term financial benefits and a competitive advantage in the marketplace. As we explore the concepts of cloud technology, its challenges and the future impact on companies, we will provide readers with a better understanding of the important components of a SaaS ERP/Human Capital Management (HCM) and, ultimately, its essential benefits. Additionally, the paper highlights principal considerations that organisations must evaluate when considering potential ERP providers and what typically leads to successful collaborative partnerships. Finally, this paper will outline the best practices that successful implementations commonly follow.
The full article is available to subscribers to the journal.
Author's Biography
John Walko is a Managing Director in Accenture’s Health and Public Service Practice and leads its Health Supply Chain Practice nationally. He has over 25 years of healthcare consulting experience, with a focus on operations, finance and supply chain management. John has worked to design and implement solutions for clients in the healthcare, public service and higher education industries. John has expertise in operations, finance, supply chain management and technology, including enterprise resource planning (ERP), contract management, robotic process automation (RPA) and other important technologies.
Mark Olney is a Managing Director in Accenture’s Health and Public Service Practice. He has over 20 years of consulting experience, with a focus on finance and supply chain engagements. Mark has worked on the design and implementation of finance and supply chain solutions for clients in the healthcare and high-tech industries. He also possesses skills in technology, including ERP and reporting applications, master data management/cleansings, operations and finance and supply chain management.
Dylan Hunt is a Senior Manager in Accenture’s Health and Public Service practice with 15 years of consulting experience, serving predominately healthcare providers and payers. He also has extensive experience in the public sector. His primary role is to provide functional and technical advice in supply chain and process optimisation initiatives related to IT strategic enablement, as well as in the design and implementation of traditional and SaaS ERP platforms.
Citation
Walko, John, Olney, Mark and Hunt, Dylan (2020, June 1). The rise of SaaS ERP solutions. In the Management in Healthcare: A Peer-Reviewed Journal, Volume 4, Issue 4. https://doi.org/10.69554/EOVS9236.
Publications LLP