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Practice paper

Deploying next generation procurement tools

Phil Morgan
Journal of Supply Chain Management, Logistics and Procurement, 2 (4), 353-361 (2020)
https://doi.org/10.69554/CNGC2644

Abstract

The previous generations of procurement tools are largely a failure, but it is not time to despair. The next generation of procurement tools is here, and a new wave of procurement transformation is set to change our tools and our profession more in the next five years than in the previous 40. In order to be ready for this transformation, procurement professionals must: 1) understand the future architecture of procurement-related tools and services; 2) develop a new language of expression for dealing with suppliers, tool providers and stakeholders; 3) fundamentally shift the focus of reporting and performance metrics in procurement; and 4) avoid falling into new hazards. Those procurement organisations that can make this shift will enable competitive differentiation for their teams and their company overall. Like all business improvement efforts, changes in procurement tools and the associated practices require adequate change management including structured initiatives for communication, education, and transparency to end users and overcoming specific resistance factors. This paper discusses a new age of procurement, in which full automation through AI will be key. The aim of the paper is to inspire procurement professionals to redefine their practices, beginning by redefining their mission, vision, and values.

Keywords: procurement transformation; next generation; deploying technology; the language of procurement

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Author's Biography

Phil Morgan is a steering committee member of the Bay Area Procurement Council and the head of global strategic sourcing and procurement operations for Electronic Arts. He has extensive experience in sourcing and procurement operations as a practitioner and leader and has worked in high tech for over 20 years. Phil’s responsibilities have included leading global sourcing and procurement teams through transformation processes, and leading teams through the design and implementation of adaptable sourcing strategies for all levels of spend. Phil is a Juris Doctor (JD) from Florida Agricultural and Mechanical University, College of Law, and is a member in good standing with the Florida Bar. He holds several certifications in procurement and supply chain management and is a speaker at conferences including ProcureCon West.

Citation

Morgan, Phil (2020, June 1). Deploying next generation procurement tools. In the Journal of Supply Chain Management, Logistics and Procurement, Volume 2, Issue 4. https://doi.org/10.69554/CNGC2644.

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cover image, Journal of Supply Chain Management, Logistics and Procurement
Journal of Supply Chain Management, Logistics and Procurement
Volume 2 / Issue 4
© Henry Stewart
Publications LLP

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