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Case study

Talent development: Driving improved company performance through an integrated global talent development model

Mark Hersh
Journal of Supply Chain Management, Logistics and Procurement, 2 (4), 322-341 (2020)
https://doi.org/10.69554/MNBS2837

Abstract

This paper analyses how an integrated global talent development model enables the seven key foundations of supply chain excellence and delivers sustained marketplace success. A summary of the integrated talent model is presented along with a description of the blocks within the model and how together they shape the required skills, competencies and capabilities for successful supply chain leaders across all levels, as well as increasing supply chain discipline knowledge for leaders outside the direct supply chain field. This paper sets out the value of structured learning programmes and continuous learning, and stresses the importance of executive presence, inclusion and diversity, breaking bias, digital dexterity, new employee development and overall career development. The paper also describes the critical success factors and governance for sustained success. Measurable value can be delivered across multiple vectors using this talent development framework and approach. The paper concludes with a view of what supply chain leaders need to be successful in the future and sustain a company’s competitive marketplace success.

Keywords: end-to-end supply chain; frictionless supply chain; digital supply network (DSN); executive presence; Supply Chain Strategy and Leadership Forum (SLF); Global Operations Leadership forum (GOLF); inclusion and diversity; SEEDS; employee resource groups (ERGs); Digital DNA; supply chain leadership development programme (SCLDP); manufacturing leadership development programme (MLDP)

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Author's Biography

Mark Hersh is Director, Supply Chain Strategy for the Clorox Company, a leading consumer products company. Mark is responsible for helping create the supply chain vision and roadmap, being an internal expert on leading practices and industry trends, designing the processes and capabilities for globally integrated supply chains and leading major enterprise-wide initiatives across the company. At Clorox, he has had multiple supply chain and manufacturing roles including leading major transformational initiatives, managing manufacturing plants in the US and helping design Clorox’s high-performance plant in Aberdeen, MD. Recently he created, architected and built a supply chain analytics organisation. Mark is an instructor for the strategic thinking modules in both the Clorox Supply Chain Strategy & Leadership Forum and Global Operations Leadership Forum, which develop Clorox’s supply chain leaders across all levels to think and act with an end-to-end supply chain mindset. These programmes are conducted in partnership with the Georgia Tech Scheller College of Business. He also leads the ongoing supply chain Thought Leadership Program to build knowledge, skills and capabilities across all grade levels within the supply chain organisation. He has had a 40-year career in the consumer products industry.

Citation

Hersh, Mark (2020, June 1). Talent development: Driving improved company performance through an integrated global talent development model. In the Journal of Supply Chain Management, Logistics and Procurement, Volume 2, Issue 4. https://doi.org/10.69554/MNBS2837.

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cover image, Journal of Supply Chain Management, Logistics and Procurement
Journal of Supply Chain Management, Logistics and Procurement
Volume 2 / Issue 4
© Henry Stewart
Publications LLP

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