Medical practice office location analysis and operational metric assessment using spatial data visualisation tools
Abstract
In today’s business environment leaders are often challenged with complex business decisions necessary to maintain profitable organisations and efficiently meet the needs of customers. Patient travel distance to healthcare service locations can affect utilisation and access. Organisations are turning to geographic information systems (GIS) and creating spatial data visualisation outputs using desktop data visualisation software packages to facilitate improved decision-making. These software tools can be useful when assessing current and future medical practice office locations. Investigators reviewed how data visualisation tools were used to examine a data set from a speciality medical care provider with multiple clinical locations across a major metropolitan area for better understanding and conceptualisation of key operating metrics and select future office locations.
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Author's Biography
Dave Lingerfelt started his professional career at the Cerner Corporation in 2002 as a Technical Support Engineer. He later moved on to manage the technical training division. Dave then managed the social business (Web 2.0) implementation team working to establish a social business presence for Cerner. In his last two years at Cerner he worked in the remote hosting division. He was responsible for implementing and supporting large-scale health systems as they adopted new technology and upgraded existing platforms. Dave holds a BS in Management Information Systems and Computer Science from Kansas State University. He earned his MBA with emphasis in Health Care Leadership from Park University. Dave currently works as faculty at Rockhurst University in the Helzberg School of Management as the Director/Professor of Healthcare and Data Science. Dave is also the Co-Founder of ITdoc Consulting.
James Dockins is Professor of Management in the Healthcare Leadership programme at Rockhurst University. He teaches classes in Health Systems, Quality Management, Health Policy, Leadership and International Business. He has over 30 years of experience in the healthcare industry as a senior hospital and health plan executive in the US and served in leadership roles in international hospitals in India, Saudi Arabia and Mauritius. While attending the University of Memphis, Dr Dockins obtained an EdD degree and received an MBA from Lincoln University. His earned his undergraduate health sciences degree from the University of Missouri-Columbia. His research interests include Healthcare Quality, Access to Healthcare, Health Policy, Patient Satisfaction, Pricing Transparency and Employee Satisfaction, to name a few. Dr Dockins is a Fellow of the American College of Healthcare Executives. He serves on the Board of Directors for the Health Forward Foundation and resides in Kansas City, Missouri.
Citation
Lingerfelt, Dave and Dockins, James (2020, March 1). Medical practice office location analysis and operational metric assessment using spatial data visualisation tools. In the Management in Healthcare: A Peer-Reviewed Journal, Volume 4, Issue 3. https://doi.org/10.69554/BRNM6015.
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