Using AI to improve physician documentation and quality

Abstract

As the healthcare industry continues to face critical challenges, including provider burnout, financial pressures and variations in care, clinical documentation improvement (CDI) and computer-assisted physician documentation (CAPD) solutions are helping organisations overcome these challenges effectively — especially when enabled with technologies powered by artificial intelligence (AI). Today, AI is disrupting the status quo across the patient care continuum to create a redefined and closed-loop workflow that has a significant and positive impact on the quality of care, as well as on the efficiency of work and financial outcomes for healthcare organisations. This paper reviews the current challenges healthcare organisations face, the role of CDI programmes in addressing these systemic challenges and how AI is reshaping patient documentation to create closed-loop documentation workflows that positively affect patient care.