Using AI to improve physician documentation and quality
Abstract
As the healthcare industry continues to face critical challenges, including provider burnout, financial pressures and variations in care, clinical documentation improvement (CDI) and computer-assisted physician documentation (CAPD) solutions are helping organisations overcome these challenges effectively — especially when enabled with technologies powered by artificial intelligence (AI). Today, AI is disrupting the status quo across the patient care continuum to create a redefined and closed-loop workflow that has a significant and positive impact on the quality of care, as well as on the efficiency of work and financial outcomes for healthcare organisations. This paper reviews the current challenges healthcare organisations face, the role of CDI programmes in addressing these systemic challenges and how AI is reshaping patient documentation to create closed-loop documentation workflows that positively affect patient care.
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Author's Biography
Michael F. Clark, Sr is the Senior Vice President, General Manager of Provider Solutions, at Nuance Communications, Inc. Michael leads EHR Services, clinical documentation creation and improvement. A results-driven, accountable leader, Michael aligns organisations to prioritise the customer experience, honour the product roadmap and execute against the company vision. He has more than 20 years of experience in the healthcare market and a breadth of experience driving and transforming global teams, products and services. Prior to joining Nuance, Michael held several executive leadership roles at healthcare organisations, including Evariant and MedQuist. He holds a BA in Marketing and International Business from Miami University and an MBA from the University of Miami School of Business.
Citation
Clark, Sr, Michael F. (2019, September 1). Using AI to improve physician documentation and quality. In the Management in Healthcare: A Peer-Reviewed Journal, Volume 4, Issue 1. https://doi.org/10.69554/HTYL5316.
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