The juice is worth the squeeze: How efforts to address social determinants of health pay off

Author's Biography

Ginger Pilgrim is a principal in the Health Industries Advisory practice of PricewaterhouseCoopers (PwC) based in Memphis, Tennessee; she joined the firm in 2004 and is focused on strategic transformation and operational performance improvement in the healthcare provider space. She leads PwC’s provider supply chain operations efforts. Ginger has over 25 years of experience in healthcare, including public accounting, as well as more than 10 years within the finance division at a major academic medical centre. She has led efforts to achieve operational efficiencies, rationalise service levels and transform delivery of administrative and support services at large health systems and academic medical centres. Her experience includes large-scale project management, operations and process improvement, systems implementation project support and strategy development. Additionally, she has contributed to the development of industry thought leadership through reporting on clinical workforce issues through PwC’s Health Research Institute as well as helping to shape innovative thinking around the business imperative to address health and social disparities. Ginger holds a bachelor of science in accounting from the University of Alabama at Birmingham. She is a graduate of Leadership Memphis, a member of the American College of Healthcare Executives, American Institute of Certified Public Accountants and Healthcare Financial Management Association.