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Incident investigations: Directing a positive approach with ‘just culture’
Journal of Airport Management,
14
(1),
18-24
(2019)
Abstract
This paper deals with how an Australian aviation and transport facility management company manages the implementation of its national Health, Safety, Environmental and Quality (HSEQ) plan and strategic risk programme. It looks at the best practice approaches to improving the lost time injury and total recordable case frequency safety statistics. It shows how executives should be trained in change management through the ‘leading change’ framework and strengthening relationships and accountability at a senior level. This paper also has implications for how HSE legislation changes and legislative activity impact business operations. It was presented at the Australian Airports Conference at the Brisbane Convention Centre, Australia, in November 2018.
Keywords: facilities; airports; HSEQ; safety; change; legislation
The full article is available to subscribers to the journal.
Author's Biography
Shona Cameron brings expertise and experience gained through 13 years of involvement in Health, Safety, Environmental and Quality (HSEQ) policy and regulation to her role, in which she continuously strives for results and achieves the highest standards. Before launching a successful career as an adviser in facilities management, Shona served in risk and compliance roles across mining, transport, construction, oil, gas, agriculture and manufacturing sectors. Her clients have included BHP, CSIRO, Kenworth Trucks, GHD and Goodman Fielder. She also serves on the judging panel of the prestigious Banksia Awards. Shona is currently responsible for spearheading the development and implementation of the ISS Aviation and Transport division’s 2019 HSEQ Management Plan.
