Share these talks and lectures with your colleagues
Invite colleaguesPractice paper
Twelve ailments of outsourcing CRE: What they are and how to prevent them
Corporate Real Estate Journal,
9
(1),
15-26
(2019)
Abstract
Today’s corporate real estate (CRE) professionals deal with more global, complex, outsourced supplier relationships than ever before. The result? Organisations are finding themselves with a new set of challenges — many created by gaps between the intent of the relationship and the actual contract. These gaps are what University of Tennessee (UT) researchers call ‘outsourcing ailments’. A key to eliminating the ailments is first to identify they exist and understand how they can make your strategic supplier relationships unhealthy. This paper summarises each of the 12 most common ailments and provides guidance on how to overcome each ailment in your strategic supplier relationships.
Keywords: sourcing; outsourcing; Vested outsourcing; real estate; facilities management; strategic suppliers; governance; perverse incentives
The full article is available to subscribers to the journal.
Author's Biography
Kate Vitasek is a faculty member for Graduate and Executive Education at the University of Tennessee’s Haslam College of Business Administration. Her award-winning research has been featured in six books including: ‘Vested Outsourcing: Five Rules That Will Transform Outsourcing’ and ‘Vested: How P&G, McDonald’s and Microsoft are Redefining Winning in Business Relationships’. Her most recent book, ‘Strategic Sourcing in the New Economy: Harnessing the Potential of Sourcing Business Models for Modern Procurement’, has been widely endorsed by some of the most progressive procurement leaders across the world.
Michele Flynn is visionary and expert in the fields of outsourcing, facilities management, real estate and governance. She serves as executive chairman for SIREAS, LLC, working directly with clients to provide vision, strategy and guidance. Michele was the founder of Expense Management Solutions, where her leadership and expertise were integral to the development of performance based contracting for global outsourcing relationships in corporate real estate and administrative services. Her 25+ year career has made her a subject matter expert and sought-after speaker on subjects ranging from third party risk management, corporate real estate, corporate procurement and risk and compliance.
