Sustainable business strategies: FM's impact on a company's targets

Abstract

Sustainability is a major topic for the real estate industry, but the impact of facilities management (FM) on a company's objectives is still not clear. Due to the fact that decision makers have little time to concentrate on details, a system was developed to link FM contributions to company targets. This system makes it possible to allow a non-technical client to understand the produced effort and recognise the usage for their portfolio. As a result, it leads to a sustainability strategy, which comprises both business targets and the contribution of secondary processes.