Best practices in implementing a CMMS

Abstract

With so many needs and limited budgets, how does one make the most out of a computerised maintenance management system (CMMS) implementation? From the initial request for quote (RFQ) to a fully functional system it can be a long road full of key decision points. How the procurement process and implementation of CMMS are managed is crucial to the success of the project. In this paper, the City of Kansas City, Missouri shares its experience in its journey to procure and implement a CMMS platform, providing lessons in best practices in CMMS implementation and how technology can meet an organisation's needs both today and tomorrow.