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Invite colleaguesApplying a governance framework to an evolving outsourcing contract of public sector real estate management
Abstract
As real estate outsourcing becomes more entrenched in the operating procedures of large enterprise, the governance of large outsourcing contracts takes on greater importance. Outsourcing governance can become the key to fortifying linkages between client and service provider, ensuring best practices are continually integrated and delivery of core services is systematised in a way that maximises operational efficiency. This paper explores the evolving nature of outsourcing of public sector real estate management through anecdotes gleaned from a contract between a large public service entity and a global outsourcing provider.
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Author's Biography
Tony Gill operates Gill Advisors, a corporate real estate-focused advisory targeted to institutional clients within the public and private sectors. He previously managed strategic projects in corporate real estate for Canadian Tire Corporation, and managed risk for the corporate real estate portfolio at BMO Financial Group. He teaches at Chartered Processional Accountants Canada (CPA) in the enterprise risk management and institutional real estate. He is also a guest lecturer in the risk and business administration programme at York University. He is on the editorial board of Corporate Real Estate Journal in London and the advisory board of the Telework Coalition in Washington DC. Over the past several years he has been published extensively in professional journals, particular on the topics of risk and performance management as they relate to commercial real estate strategy. He received undergraduate degrees in English literature from Florida State University and economics at the University of Waterloo. He also received an MBA with a concentration in finance and real estate from the Hough Graduate School of Business at the University of Florida.