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Innovation in aviation: How to use data analytics to get insight into operations — a use-case
Journal of Airport Management,
13
(2),
156-166
(2019)
Abstract
This paper shows how to go through the process of data analytics to get answers to the dedicated question for operational improvements. A use-case from Cologne Bonn (CGN) airport will be described.
1. How to get into big data analytics
2. Using data analytics for operational improvements
3. Example of what insights data analytics can bring
4. Learning from an example from CGN airport
Keywords: digital transformation; operations optimisation; information technology; data analytics; deviations
The full article is available to subscribers to the journal.
Author's Biography
Oliver Reindl has more than 20 years of IT management experience in the area of international IT service organisations, IT security and complex project management. He started his career at a German utility company, building up an IT outsourcing company in Hungary, which he managed for six years. Afterwards he moved to IBM and took over responsibility for IT service delivery in Central/Eastern Europe. Moving back to Germany in 2006, he joined BWI, an IT outsourcing consortium providing IT services for the German Army, where he led the department of IT security and data privacy. Since 2014 he has been CIO of Cologne Bonn Airport. In this role he also leads the internal and external digital transformation.
Josef Schmitz joined T-Systems in 1995 and became engaged in the business of airport IT from the beginning. After setting up the new division for airport planning and scheduling solutions within the Airport Competence Centre in Germany, he took over the responsibility for worldwide airport IT sales. Josef then became responsible for the business consulting division of T-Systems, systems integration for the travel, transport and logistics industry, with a strong international focus. In a next step he became vice president of Travel Solution Consulting, in which airport business played a major role. Josef now is responsible as senior executive to guide T-Systems customers in all kinds of industries on their digital journey. Josef currently is member of the World Airport IT Standing Committee of the ACI as world business partner.
