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Abstract
Tremendous converging forces are radically reshaping the world of work as we know it. Emerging technologies will have an impact on every aspect of the working world and every aspect of our working lives for the next 20 years. Accelerating business model transformation and increasing workplace complexity will challenge global organisations. The Fourth Industrial Revolution enabled by Third Platform emerging technologies will change the future of work for every organisation within every industry sector during the 21st century. New innovative workforce models are emerging, including ‘the liquid workforce’ and ‘the human cloud’, which will displace traditional enterprise workforce models. The human workforce will need to adapt to increasingly sophisticated machine-to-human and machine-to-machine collaborative ecosystems — employees will be working seamlessly with our very competent robotic colleagues. Leading corporate real estate (CRE) organisations will seek to integrate digital workplace technologies that will enable these new dynamic workforce models. Global CRE organisations must embrace digital workplace transformation as it accelerates and intensifies across all industry sectors. Global CRE executives must respond to these disruptive business changes and workforce challenges while also maintaining operational excellence and providing strong ROI and financial performance. As the world of work is transformed, a core question emerges: how can CRE organisations be agile and develop effective strategies within a continually disruptive and evolving business environment?
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Author's Biography
Peter J. Miscovich is an executive management consultant at JLL who develops CRE strategies and innovative workplace solutions for global organisations. His global client engagements involve the integration of business strategies, performance improvement, real estate strategies and workplace transformation solutions for Fortune 500 companies across multiple industry sectors. Miscovich is recognised as a global thought leader by Accenture, the Brookings Institute, Ceres, CityAge, Columbia University, CoreNet Global, Massachusetts Institute of Technology, the Conference Board, the Partnership for New York City, the Urban Age Institute, the Urban Land Institute, the Woodrow Wilson Center, the World Economic Forum and WorkTech. He holds board positions with numerous leading organisations focused upon large-scale systems transformation, including the Accenture Technology Vision Board, Ceres President’s Council and the board of the Regional Plan Association (RPA). Previously, he was a partner in PricewaterhouseCoopers’ (PwC) Global Advisory practice and Deloitte Consulting’s Strategy and Operations practice focused upon workplace transformation. He holds civil engineering degrees from the University of Arizona and attended the Massachusetts Institute of Technology’s Executive Leadership Development and Transformational Change programmes.