Cost and revenue planning and control at Stuttgart Airport

Abstract

Stuttgart Airport has undertaken a series of projects to enhance its cost and revenue controlling system in order to support decision making and strategy in the changing market. The system answers questions like: Where can we achieve additional efficiency? Which market segments and which customers account for profits, which add to losses, and why? What drives the degree of resource utilisation and which resources show efficient utilisation and which do not? How many passengers will there be next year? With which airlines and on which routes? What resources will be needed in order to meet the demand and what cost impact will this have? The system also responds to ‘what if’ scenarios, such as a new airline entering the Stuttgart market, an airline ceasing operations, a particular destination performing well or poorly etc. The system considers both airport operations as well as ground handling.