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Invite colleaguesAchieving position 0: Optimising your content to rank in Google’s answer box
Abstract
In response to an ever-growing expectation of instant gratification among users, Google began using ‘answer boxes’ in its search engine results pages (SERPs) as early as 2013. Today, Google includes these features in nearly half of the SERPs for some types of queries. More prominently placed and conspicuously designed, answer boxes (also known as featured snippets, position 0 or the instant answer) frequently steal clicks from the result in position one. Additionally, these instant answers are also used for voice search results on devices like Amazon Echo and Google Home. Reliant on organic traffic, content marketers must adapt their content to perform well in Google’s answer box to stay relevant. This paper provides a four-pillar strategy for dominating Google’s position 0 through audience research, competitor research, content optimisation and technical optimisation. Included are actionable steps to identify the customer’s greatest needs, leverage Google’s powerful machine learning and take advantage of competitor weaknesses to increase answer box appearance. In addition, readers will learn the challenges of measurement with the answer box and voice search, which may lead to decreased traffic while increasing influence and return on investment.
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Author's Biography
Courtney Cox Wakefield is a digital marketer, speaker and co-author of Voice Search: The New Search Engine. She has helped dozens of companies abandon the gut-feeling approach to marketing, challenge the status quo and drive digital innovation. She supports a number of consulting clients on the side, but her main role is leading the Consumer Digital Marketing team at Children’s Health in Dallas, TX, where she uses her skills to ‘Make life better for children’ by improving the digital experience for patient families. Courtney was recently selected by Innovation Women’s The 2018 Marketing Super Panel, an honour that recognises the best female speakers on marketing. She speaks at digital marketing and industry-specific conferences around the country with presentations that centre on destroying digital marketing mediocrity, from implementing an answer box strategy to preparing for the emergence of voice search. She also makes occasional appearances on digital marketing podcasts such as The Voices of Search by Searchmetrics. Courtney lives in the Oak Cliff neighbourhood of Dallas, TX, with her wife Hollis, their dog and five cats.