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Abstract
Purpose: This study investigates how Real Estate (RE) and Facilities Management (FM) contribute to value creation and enhance people and business in different categories of Norwegian organisations. The two research questions are: first, what in early phase planning of RE projects and FM creates social and physical value for owners and users of buildings? Second, do respondents in private enterprises, public administrations and hybrid organisations have different opinions concerning what creates social and physical value for owners and users of buildings, and how? Design/methodology/approach: This study is based on a national survey (N=837) among Norwegian owners and users of buildings. The data have been analysed through descriptive statistics, ranking of the means and one-way ANOVA. Findings: Many owners and users of buildings have a short-term financial focus and seem to overlook recent research concerning value creation. This study has identified some interesting organisation-specific differences concerning how RE and FM provide social and physical value for owners and users of buildings. Practical implications: Research provides guidelines concerning how RE and FM can create value for owners and users of buildings in private enterprises, public administrations and hybrid organisations. Originality/value: This is an empirical study with a significant number of respondents. Further empirical research is needed to establish whether it is possible to generalise the Norwegian results.
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Author's Biography
Knut Boge is an associate professor at Oslo Business School and Akershus University College of Applied Sciences in Norway. He graduated in electronic engineering at Gothenburg Technical Institute (1988), and obtained his Diplomøkonom (equivalent to a bachelor degree in Business Administration) from the Foundation for Lifelong Learning at the Norwegian School of Economics and Business Administration (1996). In 2000 he graduated from the University of Oslo as a Cand.Polit, majoring in Political Science. In 2006 he received his Dr.Oecon (equivalent to a PhD) in innovation and entrepreneurship from BI Norwegian Business School. His research interests are real estate, facilities management, and innovation and entrepreneurship.
Alenka Temeljotov Salaj is a professor of Facilities Management at Oslo Business School and Akershus University College of Applied Sciences in Norway and professor of Real Estate Management at the European Faculty of Law in Slovenia. She graduated from the University of Ljubljana with a BSc in Construction Engineering (1986) and was awarded her MSc at the same University (1991). She received her PhD in psychology from the Faculty of Art at the University of Ljubljana (2005). Her research interests are real estate, housing, facilities management, and human relation toward built environment.