Operational resilience: Developing a comprehensive operational risk strategy

Author's Biography

David Suetens is an Executive Vice President and Chief Executive Officer of State Street’s Luxembourg business after serving as International Chief Risk Officer. Mr Suetens has over 20 years’ industry experience in risk management and speaks widely on risk topics. He holds a faculty of law – juris doctor from the Catholic University Leuven, a degree in investment advice from St Aloysius University (Brussels) and a master’s degree in international banking law and finance from Boston University School of Law.

Richard Flood is a managing director with responsibility for operational risk management across Europe, the Middle East and Africa (EMEA) and business management of the EMEA Enterprise Risk Management (ERM) function. Mr Flood has over 25 years’ industry experience and has held risk responsibility for Internal Capital Adequacy Assessment Process (ICAAP), risk appetite framework and advancing risk frameworks, tools, governance and reporting across the region; he is a member of regional and global risk committees. Mr Flood holds a BA from Williams College and an MBA from Boston University.

Cinzia Dicorato-Rura is an operational risk manager within Global Services UKMEA Enterprise Risk Management responsible for oversight of London Client Service Operations and London Global Operations, South Africa and third party oversight of Transfer Agency. Mrs Dicorato- Rura has over 18 years of experience in operations and risk management and is project lead on the operational resilience framework development at State Street to design, implement and embed the operational resilience methodology across State Street’s UK Critical Economic Functions (CEFs).