Now is the time for ambulatory centralised scheduling: How to assess your organisation's readiness

Abstract

This paper will explore the advantages of incorporating centralised scheduling into your performance improvement strategy and initiatives to prepare for value-based care reimbursement and accountable care. It includes a checklist to assess your organisation's readiness to make the transition and best practices that will support the implementation. After reviewing the paper, readers will have an understanding of the four main reasons that ambulatory central scheduling can be essential to a health system's strategy moving forward — providing appropriate access to care, preventing network leakage, furnishing price transparency, and improving the patient experience.