The future of instant payments: Are we investing billions just for mobile peer-to-peer payment?

Abstract

The implementation of instant payments in Europe will most likely take many years and will require significant investments, as well as years’ worth of management attention at banks and regulators that could otherwise be devoted to other topics, notably innovations beyond infrastructure. Mobile peer-topeer (P2P) payments are already enjoying some success, notably in the UK, Sweden, USA and Kenya. However, countless attempts at mobile payments by digital disruptors, banks, mobile operators and others all over the world have largely failed. This paper analyses why successes are so rare, why they have so far only happened outside the Eurozone, and whether a true underlying instant infrastructure is necessary for them at all. Finally, it maps a success for the future: how the emergence of the new pan-European instant payment infrastructure may catapult Europe to the forefront of new services. Comparisons are made between policy decisions in Europe versus other geographies and the consequences therefrom. This paper widens the debate beyond the current focus on infrastructure and simple P2P applications. It argues that the success will come from a plethora of applications rather than infrastructures. Thus, the paper welcomes the advent of a pan-European (and increasingly global) instant payment infrastructure and aims to show that its real value comes in its application.