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Invite colleaguesDeveloping successful landside real estate: An airport urbanism approach
Abstract
Landside real estate development is a crucial source of nonaeronautical income and an essential part of the airport business model. In recent decades, airports have launched hundreds of commercial real estate projects, often branded as an ‘airport city’ or ‘aerotropolis’. Research conducted at more than 50 airports worldwide, however, indicates that many airport real estate projects do not generate a substantial return on investment, while many others struggle to move from the planning stage to implementation. This paper investigates why these projects fail to meet their full potential. Drawing on expert interviews, the paper identifies the key factors that fundamentally determine the success or failure of landside real estate projects, highlighting customer focus and collaboration with local partners as the two most important drivers of success. The paper then introduces a new, people-focused development approach called airport urbanism (AU). Focusing on the needs and desires of the people who use the airport on a regular basis — passengers, employees and local residents — AU advances growth strategies that deliver long-term benefits to both the airport and the city that it serves. The paper concludes with a practical how-to guide for implementing AU.
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Author's Biography
Max Hirsh PHD is a professor at the University of Hong Kong and a leading expert on airport real estate development, nonaeronautical revenue, passenger behaviour and emerging ground access patterns. He is the author of Airport Urbanism: an unprecedented study of airports and air travel that incorporates the perspective of passengers, airport and airline operators, urban planners, developers and travel retail professionals. Max provides thought leadership for the aviation industry through the popular blog ‘Airport urbanism’,1 where he presents leading-edge strategies for tackling the key challenges that confront airports today. Passionate about airports and air travel, Max works with airport authorities, developers and urban planners around the world to help shape the future of airports and the cities that they serve.