The UK Banking Standards Board: An outcome-based approach to assessing organisational culture

Author's Biography

Alison Cottrell is CEO of the Banking Standards Board (BSB), a non-statutory organisation established in April 2015 to help raise standards of behaviour and competence across the UK banking sector. The BSB provides the boards and senior teams of member banks and building societies with the evidence, support and challenge to help them manage the culture of their organisation and identify and learn from good practice. Alison began her career in the City of London as an economist covering international fixed income and currency markets. She joined HM Treasury in 2001, becoming Director of Financial Services in 2009 with responsibility for a wide range of policy areas including bank lending, payments, competition and pensions guidance. She combined this role for the three years to 2014 with that of Director of Corporate Services, focusing on staff development, engagement and culture.