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From accessory to necessity : Embedding data governance in business operations
Corporate Real Estate Journal,
8
(1),
9-25
(2018)
Abstract
Corporate real estate (CRE) has become datarich as buildings, workplaces and work itself becomes increasingly data-driven. As the universe of CRE data continues to grow, data governance is becoming a bigger challenge for many CRE teams still working with basic spreadsheets. When it is trustworthy and accessible, CRE data can help an organisation become more agile and competitive. Although the purpose of data governance varies depending on the organisation, some common components are always required. This paper details key considerations for creating a vision for the organisation’s data; defining critical data elements; and creating a business glossary and data dictionary with related business rules and data quality rules. It explains the concept of the data management model assessment and data maturity levels, to establish priorities for the data governance programme. Also discussed are steps for creating a data governance framework, including roles and responsibilities and distinguishing between data governance and data management. Since most companies lack even a basic understanding of their CRE data, having a strong CRE data governance programme will differentiate an organisation. CRE executives must not only think forward, but also recognise that this is a race to be the first to deploy.
Keywords: business glossary; data governance vision; data dictionary; data governance; data management; data quality; data standards; master data management (MDM); metadata; data steward; data stewardship
The full article is available to subscribers to the journal.
Author's Biography
Hochun Ho Global Head of Data Governance and Management at JLL, has more than 28 years’ experience in managing enterprise information in banking, insurance, financial services, pharmaceutical, research, telecommunication, media, e-commerce and other industries. Ho leads global data governance and management for JLL and its corporate clients, providing oversight for master data management, data quality, metadata management and overall data road maps. HoChun and his team established JLL’s data governance function, including its organisational structures, global and regional resources, processes and operating procedures, tools and communication protocols. He also mentors JLL teams on overall enterprise data strategy for leveraging industry best practices and leadingedge technologies in enterprise information management, business intelligence, master data management and Big Data.
Lisa Harrison Manager of Data Governance at JLL, is committed to helping companies implement data governance in a practical and sustainable way. Lisa has more than 10 years’ experience in the data space spanning data analytics, data privacy and data governance. Lisa has worked in several industries, including education, entertainment, research and others. Currently, Lisa is helping build JLL’s data governance function in the Americas region. She specialises in building processes, simplifying the complex and creative problem solving. In her spare time, Lisa comes up with amusing ways to explain to others what she does for a living.
