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Case study

Ambient intelligence in the operating room: A case study

Evan D. Collins and Arielle H. Rogg
Management in Healthcare: A Peer-Reviewed Journal, 10 (2), 151-158 (2025)
https://doi.org/10.69554/OHKH2039

Abstract

Innovation in health care is essential to maximise the efficiency of hospital operations, especially in the operating rooms (OR). This case study examines the integration of a visually based ambient intelligence tool in the OR to enhance surgical workflow and patient care through real-time data analysis. The project involved deploying cameras in surgical suites to monitor performance metrics and streamline OR operations. A testing phase was implemented, which prioritised transparency regarding data usage and emphasised a culture of support rather than scrutiny. Pre- and post-implementation surveys were conducted to measure the tool’s impact on OR efficiency, workflow improvements and team dynamics. Overall, the findings demonstrated improvements in scheduling adherence, case duration accuracy and resource availability, indicating enhanced operational efficiency. Despite these gains, some challenges remained, so this underscores the significance of early stakeholder engagement, clear communication and a supportive change management process in the successful adoption of ambient intelligence tools. This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.

Keywords: ambient intelligence; artificial intelligence; change management; operating rooms (OR); healthcare innovation; hospital operations

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Author's Biography

Evan D. Collins , MD, MBA, is an orthopaedic surgeon, chief of the Houston Methodist Hand & Upper Extremity Center, and innovator-in-residency at the Houston Methodist Center for Innovation, Texas. As chief, Dr Collins has led the successful implementation and launch of this system-wide, multi-service centre since 2016. He also helped develop the accredited orthopaedic programme in 2012 and has since overseen a 100 per cent increase in research output published in peer-review journals. In his newly established role as innovator-in-residency, Dr Collins guides collaborations with numerous vendor partners within the Center for Innovation ecosystem and provides a vital clinician’s perspective during the evaluation phase of innovation projects. The aim of this role is to deepen physicians’ engagement in the innovation process and enhance success in execution and change management.

Arielle H. Rogg Arielle Rogg, MPH, MBA, is the principal and founder of Rogg Enterprises LLC, a firm that provides high-quality marketing experiences for healthcare innovators. In this role, she works closely with healthcare executives — from large hospitals to start-up companies — to develop personal marketing strategies that help build their brand’s reputation. Arielle previously held management positions across several organisations in the healthcare industry, including Houston Methodist Hospital, Texas Medical Center Innovation Institute, Withings, Sanofi and Revolution Foods. She has been recognised as one of Houston Business Journal’s 2022 Women Who Mean Business honourees and the 2019 Healthcare Heroes Rising Star Award. Arielle earned a BS in psychology and community health from the Tufts University, an MPH in nutrition from the Tufts University School of Medicine, Massachusetts, and an MBA from Collège des Ingénieurs in Paris, France. In addition to her work at Rogg Enterprises LLC, Arielle is an active member of the Board of Directors for Hermann Park Conservancy, a nonprofit citizens’ organisation dedicated to the stewardship and enhancement of Hermann Park in Houston, Texas.

Citation

Collins, Evan D. and Rogg, Arielle H. (2025, December 1). Ambient intelligence in the operating room: A case study. In the Management in Healthcare: A Peer-Reviewed Journal, Volume 10, Issue 2. https://doi.org/10.69554/OHKH2039.

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cover image, Management in Healthcare: A Peer-Reviewed Journal
Management in Healthcare: A Peer-Reviewed Journal
Volume 10 / Issue 2
© Henry Stewart
Publications LLP

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