Harnessing shared data and situational awareness: The role of AOS at Helsinki Airport
Abstract
Helsinki Airport has made significant strides in operational efficiency and predictability by leveraging shared data and situational awareness. At the heart of this transformation is the Airport Operational Status (AOS) system, developed by Finavia, which provides a real-time, comprehensive view of airport processes, from passenger flows and baggage handling to turnaround operations, weather and security. AOS enables seamless information sharing and coordination among key stakeholders, including airlines, ground handlers and authorities, enhancing decision making and resource allocation. This paper explores the development and implementation of the AOS system, highlighting practical challenges, lessons learned and its role in Helsinki Airport’s journey toward achieving the Airport Operational Plan (AOP) in line with CP1 regulation by 2027. AOS was designed to address long-standing issues such as fragmented data, slow communication and lack of shared goals. Through close collaboration with a digitalisation partner, Finavia created a platform that integrates diverse data sources into a user-friendly interface, fostering transparency and operational alignment. Today, AOS supports real-time key performance indicators (KPIs), alerts and incident and crisis communication, accessible via desktop and mobile. It enables early detection of deviations from the operational plan, allowing timely interventions and cost-effective airport management. Helsinki Airport’s success with AOS showcases the power of digital transformation in creating a unified operational picture and driving continuous improvement in airport performance. This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.
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Author's Biography
Timo Järvelä is responsible for leading terminal operations and the development of passenger experience and processes at Helsinki Airport. Timo has over 15 years’ experience of airport and airline businesses. Prior to his current role he was responsible for Finavia’s route development and airline account management. He holds a master’s degree in economics from Helsinki University and Executive MBA from Aalto University.
Jani Ceder heads the Airport Operations Centre at Helsinki Airport. Jani’s professional background is firmly rooted in airport operations and the importance of cross-process collaboration. He has over 20 years’ experience working in the aviation industry. For the past ten years, Jani has also served as the project manager for the development of Helsinki Airport’s situational awareness system. His work involves the digitalisation of airport processes and opening data to streamline operations. His responsibilities also include tasks related to airport preparedness and continuity.
