Creating an effective cyber security culture in regulated financial services companies
Abstract
Technology-based protections are making businesses more resilient to cyberattacks. However, the rapidly improving ability for bad actors to mimic real customers and contacts across multiple vectors highlights the important role a company’s employees must play in protecting against a wide range of threats. It is not enough for staff to simply rely on robust password hygiene and the ability to spot relatively obvious inconsistencies in the approaches they attract. Today’s businesses need to make cyber security a core part of the culture of their companies so that continuous vigilance becomes an operational default. Of course, changing an existing culture is no easy undertaking. This paper analyses the issues facing one financial services business and explores step-by-step what the company did to establish and reinforce a culture of security. This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.
The full article is available to subscribers to the journal.
Author's Biography
Rupert Lee-Browne is Chairman of Caxton and a FinTech investor. He founded Caxton, the FinTech payments business, in 2001 and has driven the organisation towards its £1bn turnover and status as one of the UK’s finest entrepreneurial success stories. Prior to establishing Caxton, Rupert launched several successful innovative businesses in the finance and media sectors, all with a focus on new technology. He is now innovating payment solutions by investing in artificial intelligence (AI) tech both within the Caxton Group of Companies — which have expertise, service and trust at their core — and in other businesses. Rupert regularly speaks at cyber security industry events, particularly focusing on how the combination of culture and technology can be a powerful force in securing businesses, systems and networks.
