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Assessment of the mobile money sector development in Lesotho
Journal of Digital Banking,
4
(1),
60-75
(2019)
Abstract
This paper first assesses the structure of the mobile money sector, mobile money use cases and the associated usage trends in Lesotho. Second, it highlights the regulation of mobile money. Third, it discusses the challenges constraining adoption and usage of mobile money services and provides key policy and/or regulatory initiatives undertaken by all stakeholders in the ecosystem to break up the uptake and usage barriers. Finally, it concludes that mobile money has a potential to improve financial inclusion in Lesotho and therefore, provides policy recommendations, which the service providers and other stakeholders should exploit to further increase access and usage of mobile money services with a view to increase financial inclusion in Lesotho.
Keywords: mobile money; regulations; financial consumer protection; Lesotho
The full article is available to subscribers to the journal.
Author's Biography
Lira Peter Sekantsi is a senior analyst and section head of National Payment System Oversight and Risk Management at the Central Bank of Lesotho. He is also a part-time lecturer at the Institute of Extra-Mural Studies, National University of Lesotho. He holds an MA in economics and finance from Leeds University Business School. His research interests include market volatilities, monetary and fiscal policies, and energy economics as well as payment systems. His work has been published in the Review of Economic and Business Studies, Energy Sources, Part B: Economics, Planning and Policy, European Journal of Economics and Management, Journal of Payment Strategy and Systems and International Journal of Sustainable Economy.
