This case study examines the tragic crash of the Columbia space shuttle in 2003 to emphasise the importance of psychological safety in organisations. Psychological safety is crucial in improvement and learning; and without it, organisations risk catastrophe.
Edmondson, A.C. (2019, August 29). How psychological safety might have prevented the Columbia Space Shuttle disaster [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved September 24, 2019, from https://hstalks.com/bm/4035/.