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1. Introduction to FinTech
- Dr. Markos Zachariadis
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2. Digital banking and banking-as-a-platform
- Mr. Will Beeson
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3. Banking the unbanked
- Ms. Alix Murphy
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4. Bitcoin and beyond: the promises of blockchain
- Prof. Jonathon Read
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5. Cryptocurrency and blockchain
- Dr. Garrick Hileman
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6. Non-monetary blockchain use cases and smart contracts
- Dr. Garrick Hileman
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7. Competitive dynamics in the financial services sector
- Prof. Bjorn Cumps
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8. Regulation innovation
- Ms. Jo Ann Barefoot
Printable Handouts
Navigable Slide Index
This material is restricted to subscribers.
Topics Covered
- Financial exclusion
- Brief history of mobile money
- M-PESA
- Applications of mobile money
- Innovations in mobile money
- Uptake and growth of the technology
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Talk Citation
Murphy, A. (2017, September 28). Banking the unbanked [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved December 13, 2024, from https://doi.org/10.69645/OKMF5156.Export Citation (RIS)
Publication History
Transcript
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0:00
I'm Alex Murphy.
I'm the director of Mobile partnerships for Worldremit.
We're an international money transfer service that's available in an app and online.
We partner with financial institutions
to enable people to send instantly to their loved ones,
mostly in the developing world.
So, most especially we are
a leading provider of international remittances to Mobile Money.
And that's what I'm going to talk about today.
You may not have even heard about Mobile Money,
but it is playing an increasingly important role in
the evolution of financial services around the world
and is having an impact on the lives of millions of people
worldwide who don't have a bank account.
0:42
Now, in order to understand what Mobile Money is,
and how it first came about,
we need to understand a little bit more about the challenge of financial exclusion,
and what it is that Mobile Money aims to solve.
So, when we talk about financial inclusion,
or banking the unbanked,
it's important to understand that what it really means
to live without access to formal financial services.
Now, the World Bank estimates that there are
two billion people in the world who don't have a financial account.
Or more accurately, any formerly regulated financial service by which they can store,
or save, or manage their money.
A large body of research has gone into understanding the reasons
why so many people are financially excluded.
But, the primary reasons include things that you
would assume to be the case such as distance.
And many people around the world simply just live too
far away from a bank branch, or things like,
lacking necessary documentation papers like
an identity card in order to even get a bank account in the first place.
There's a lot of issues around trust in financial service providers,
particularly among poorer segments of society who have been
traditionally marginalized from these services.
And also things like cultural barriers such as
attitudes around women using financial services.
But, even more simply, for many people
around the world having access to a financial account actually is
about not having an income that is either too low or in
some cases too fluctuating to be feasible for that financial institution to set.
And the reality is that, most financial services aren't yet affordable,
or designed to fit the needs of low income users.
What that means is that,
two billion people around the world either store all of their money in cash,
literally in a box under the mattress, or in a cupboard,
or hidden somewhere in their house,
or they store their wealth in vulnerable assets
like livestock or grain which of course,
can be affected by all sorts of things like drought or theft.
And on a larger scale,
when you think about what that means for an entire society and in a national economy,
that is huge because