Supply chain management: the measurement process

Published on November 29, 2022   46 min

Other Talks in the Series: Logistics Management

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Supply Chain Management, the measurement process presented by Dr. Darren Prokop, Professor of Logistics, University of Alaska Anchorage.
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What is supply chain management? It is the linkage of organizations in order to meet some strategic goal. Linkages could be achieved through contractual relationships or through mergers and acquisitions. Linkages could be more informal and involve a joint venture or strategic alliance covering a more limited business activity. In any case, the intent of supply chain management is to foster trusting relationships whereby the partners are more valuable together than apart.
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In addition to efficiency in operations, another means to achieving and maintaining a competitive advantage is transparency, i.e. demonstrating clarity in business activities. Companies practicing operational transparency would likely be rewarded by upstream vendors and downstream customers along the supply chain. Transparency engenders trust and indicates a willingness to share data and information with supply chain partners so that they all can make better decisions about how to cooperate and coordinate with one another. Transparency engenders financial trust as well, whether it be a privately owned or publicly traded company, those who own and/or finance the company would appreciate as much clarity as possible concerning financial performance. Financial and operational transparency, as well as efficiency, are informed by how these concepts are measured and communicated. This gets into the philosophy of measurement, i.e. what should be measured given the constraints of limited time and money and being able to allocate enough time and money to achieve efficiency and transparency. If an activity is measured and communicated,
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Supply chain management: the measurement process

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