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1. Introduction
2. Levels of analysis in strategic change
3. The change 'map'
4. Trends in strategic change at organisational level
5. Some popular change 'solutions'
6. Programmatic approaches
7. The aims of programmes
8. Management technologies: 1950-1995
9. Programmed changes
10. The change process
11. Strategic change: finding key organisational issues
12. Leadership and governance: role of the top team
13. Role of the board/top team
14. Ineffective board/top teams
15. Effective boards
16. Culture, structure, knowledge
17. The organisational context
18. Organisational cultures and structures
19. The organisational knowledge base (1)
20. The organisational knowledge base (2)
21. The organisational knowledge base (3)
22. Benefits of organisational knowledge base
23. Knowledge base and organisational context (1)
24. Knowledge base and organisational context (2)
25. M&S: an organisation which lost its way
26. Animation and orientation
27. Marks and Spencer (1)
28. Marks and Spencer (2)
29. Board issues at M&S
30. M&S: Knowledge base and organisational context
31. M&S: Are the changes locked into place?
32. Lomax and Myners
33. M&S in the future
34. References

Topics Covered

• Levels of analysis in strategic change
• The change map
• Trends in strategic change at the organizational level
• Some popular change solutions
• Programmatic approaches
• The change process
• Leadership and governance
• Role of the board and top team
• Culture structure and knowledge
• The organizational knowledge base
• M&S case study

Links

Series:

• Change Management

Categories:

• Management, Leadership & Organisation
• Strategy

Bite-size Case Studies:

• Marks & Spencer: the quest to master the new millennium

Talk Citation

Publication History

• Published on January 27, 2009