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Abstract
The COVID-19 pandemic’s widespread impact highlighted the importance of supply chain performance as a fundamental indicator for business continuity, as it was imperative to mitigate multilayered risks with financial and reputational impact for corporates. Transformation of supply chains requires a vertical and horizontal integration across the business with the involvement of all internal and external stakeholders, demand generators, policy and decision makers, and budget holders. Acting as the ‘glue’ among the company’s functions providing accuracy, visibility and transparency, it can generate and deliver long-term commercial benefits. Digitalisation plays a critical role within the post-pandemic era, supporting risk mitigation, visibility, real-time tracking and supply chain performance. Open and honest relationships, building trustworthy environments for both employees and suppliers, can support sustainable business continuity. Additionally, business can reap considerable quantitative and qualitative benefits from the structured supplier relationship management models. This paper analyses the areas where this transformation will materialise and its expected outcome, acknowledging challenging factors as part of this process.
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Author's Biography
Eirini Etoimou is chair of the Manchester branch of the Chartered Institute of Procurement and Supply. She is an executive with more than 15 years’ experience in global, senior management positions. Eirini holds a MSc in Procurement, Logistics and Supply Chain Management, MBA in Leadership and Sustainability and speaks four languages. She participates as a guest speaker at universities and at UK and international conferences as a passionate advocate of human rights and specialises in leadership and sustainability. Additionally, Eirini contributes with content about leadership, business strategy, sustainability, procurement strategy and other business topics in academic journals and via social media and online business magazines. Eirini also acts as a volunteer consultant for institutions, supporting them to set their strategic plans.
Citation
Etoimou, Eirini (2023, January 31). Reshaping supply chains: Leading to more sustainable business models. In the Journal of Supply Chain Management, Logistics and Procurement, Volume 5, Issue 2.Publications LLP